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Title:

Modeling ‘Designer – Tester – Subject’ Relationships in International Usability Testing

Author:

Murphy, J.

Abstract:

In the case of the design of international products…there are a number of complicating factors that inhibit effective usability testing. Not only must the communication gap between product designers and product users be addressed, but also in conducting usability testing the communication and physical distance between the usability test designer and the test subject must be considered. This essay uses a case study of international usability testing conducted across five countries in five different regions of the world to define a number of models of usability testing based on relationships between the designer, tester and subject of the testing.

Original publication:

Day, D.L. & L.M. Dunckley. Designing for Global Markets 3, 33-44. 3rd International Workshop on Internationalization of Products and Systems. Milton Keynes UK. July 12-14, 2001.

Copyright:

© 2001 Product & Systems Internationalisation, Inc. ISBN: 0-9722184-9-1

Availability:

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©2018 Product & System Internationalisation, Inc.